The Luggage Blog

Check this out Facebook fans. Delta Airlines has launched a new App that will allow you to find flights, book them, share and plan your trip all while never leaving Facebook.

The goal is to streamline the booking process for the customer. Delta being one of the largest commercial airline in the world and it is facing more and more competition from smaller, more web-friendly airlines like Virgin and Jet Blue.

It looks like they are one of the first airlines to allow a full travel booking on the social network. And Delta says that it will expand the Ticket Window, which is powered by Alvenda, to other social media sites, including online banner ads to allow full booking capabilities within the airline’s advertisements. It’s unclear if Facebook gets a cut from any of he flights booked on the platform.

Do you think that you’re ready to start booking flights on Facebook? Leave us a message and let us know how you feel about the idea.

Delta Airlines has announced it will charge a $50 fee for checking a second bag on international flights. This new fee will apply to all new bookings as of Tuesday for international travel July 1 or later. Business class, elite frequent fliers, active duty military traveling on orders and full-fare Y-class passengers won’t have to pay the fee. Delta already charges fees to check bags on domestic flights.

In the wake of this, Southwest still holds strong on refusing to charge any fees for checked baggage, stating that they don’t want to be another airline that nickels and dimes their customers.

Click here for an updated chart on checked airlines baggage fees, courtesy of Dan’s Deals.

We also have an airline baggage fee chart on LuggageOnline.com.

Source- here, here & here.

Delta Airlines has introduced a new pink plane to their fleet in order to raise awareness with their partner, the Breast Cancer Research Foundation (BCRF).

Delta and Northwest Airlines will also team up to kick off breast cancer awareness month with this special event on Oct 1st.  Breast cancer survivors and company executives from both airlines will fly on Delta’s pink plane from LaGuardia to Minneapolis/St. Paul where a ceremony will be held.  Donations will also be accepted and Delta’s Pink Mini-Cooper will make an appearance at the ceremony.  What a great way to show support of Breast Cancer Awareness!

When you pick up your baggage from the airlines, you are usually tired and grateful to be at your destination. Most people don’t look over their bags to make sure they’re OK. Then, when they go to unpack they find something missing or torn. Unfortunately the airlines loathe taking responsibility for what they do to your bags, even though we have all watched the handlers toss our bags around and wonder why they don’t all spill open on the tarmac.

The most important thing about putting in a claim for a damaged bag is to know the game before you need to know it. The airlines will spout policy to you, if you accept that you will get nowhere. Remember, you do have the right to say, “No, that is not acceptable.”

Know what to expect:

• All airlines expect that you file a claim while you are still at the airport (no matter what time of day or night it is).
• There is not always someone available to take your claim at the airport.
• Most airlines allow up to 24 hours to file a claim, but you often are required to come into the airport.
• International travelers usually have 7 days to file a claim.
• Know your airline’s policy! US Airways, for example only allows 4 hours to file a claim.

The “customer service” agent is not always helpful in these matters. With the financial state of the airlines these days their policies have gotten stricter. Therefore it can be [Read more →]

The airlines are at it again!  Delta airlines announces that they will begin charging $50 to check a 2nd bag starting August 5th, this fee has doubled!  That’s $100 round-trip if your checking a second bag!  So, don’t check a second bag if you don’t have to!  Visit our airlines fees page for an extensive list of fees.

[Delta Airlines] via [International Herald Tribune]

picture by Cubbie_n_Vegas

If you have any questions or know if any additional fees—let us know!