Traditional Rolling Luggage is for Squares

Rooz Mousavi’s OBAG is definitely different that any other luggage on the market.  It’s designed to be easy to maneuver—even up and down stairs. And it’s compact to make storage much easier. And as a bonus it has a sort of futuristic appeal so you’d look pretty snazzy rolling it along in your silver plether speed-suit.  It’s just a concept design right now but it paints an intersting future for luggage design.

See more about the OBAG

  by Jenni Chasteen, Marketing Assistant · October 6th, 2008

Travel Gear

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New T-Tech Adventure Collection By Tumi

Well it seems as though Tumi is always doing their best to come up with new and exciting collections.  Believe it or not, luggage can be pretty exciting and I think Tumi has done just that with their introduction of the new T-Tech Adventure Collection.

One of Tumi’s newest is the T-Tech Adventure Collection.  T-Tech Adventure is full of bright colors and the name says it all with the adventurous styles and designs that went into this collection.  The entire collection is made from Tumi’s exclusive X-Tech fabric, which is extremely durable, abrasion resistant and soft to the touch! Oooohhh you might just have to get one of these new bags!

Tumi has even created a new informational website, designated to the T-Tech label only.  This website explains all of the collections under the T-Tech label.  The new outdoorsy yet urban look of T-Tech separates itself from the oh so modern classic iconic style of Tumi.  Judge for yourselves!

View the T-Tech Adventure Collection on Luggage Online.

  by Dana Walsh, Director of Marketing & Recruiting · October 3rd, 2008

Travel Gear

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What To Do If Airlines Damage Your Bag

When you pick up your baggage from the airlines, you are usually tired and grateful to be at your destination. Most people don’t look over their bags to make sure they’re OK. Then, when they go to unpack they find something missing or torn. Unfortunately the airlines loathe taking responsibility for what they do to your bags, even though we have all watched the handlers toss our bags around and wonder why they don’t all spill open on the tarmac.

The most important thing about putting in a claim for a damaged bag is to know the game before you need to know it. The airlines will spout policy to you, if you accept that you will get nowhere. Remember, you do have the right to say, “No, that is not acceptable.”

Know what to expect:

  • All airlines expect that you file a claim while you are still at the airport (no matter what time of day or night it is).
  • There is not always someone available to take your claim at the airport.
  • Most airlines allow up to 24 hours to file a claim, but you often are required to come into the airport.
  • International travelers usually have 7 days to file a claim.
  • Know your airline’s policy! US Airways, for example only allows 4 hours to file a claim.

The “customer service” agent is not always helpful in these matters. With the financial state of the airlines these days their policies have gotten stricter. Therefore it can be [Read more →]

  by Lisa Redinger, Assistant Manager Robinson Luggage · September 26th, 2008

Airlines / TSA

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To Lock or Not to Lock

The folks over at TwinCities had a great question from a reader regarding luggage locks.

“I bought a couple of TSA-approved padlocks. But we just returned from Rome to find the locks had been snipped off — along with most of the zipper pull. Leaving bags unlocked seems like an open invitation to any baggage handler with a little spare time, but locking invites the security people to ‘make their day.’ What is best today?”

They suggest that you use your best judgment to decide whether or not to use the locks, and mention that if you don’t use a lock, you shouldn’t store anything valuable in your checked luggage.  Even if you chose to lock your bag, you really should avoid checking valuables in case your bag is lost or damaged.

TSA spokeswoman Sterling Payne urges travelers to use a TSA approved lock because the officers are aware of which locks are approved. We’d like to point out that ANYONE can recognize which locks are approved since all of them are clearly marked.

If the TSA does damage your luggage you can file a claim here.

We’d also like to add that it’s never a bad idea to report any damage or loss to the Department of Transportation as well.

View TSA friendly locks on Luggage Online.

Photo by msmail.

  by Jenni Chasteen, Marketing Assistant · September 22nd, 2008

Airlines / TSA

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Review: Briggs & Riley 22″ Carry-On(#U422X)

Briggs & Riley appeals to me because of it’s clean lines and understated appearance. I chose the olive because it is much more attractive than your everyday black case. The external handle system is what really sold me on this bag because you gain much more packing space and we all know how important that is!

Perfect For

This Briggs & Riley carry-on is my one and only suitcase. It is great for weekend trips and it even allows me enough room to pack for full week trips. The internal pockets and compartments make organizing for your trip a breeze. With the internal suiter you can bring along your best attire for a night out on the town. This bag is great for a business man or a beach bum.

Favorite Feature

The best feature of this bag is Briggs’ ingenious idea to have the telescoping handle on the outside.  It may not sound like much but every bit of space counts, when your like me and need all the room that you can get. I don’t like to check my luggage because I don’t like the extra time involved. This feature, with the handle on the outside of the case, allows me to take much more along for my trips.   [Read more →]

  by John Elburn, Customer Support Specialist · September 9th, 2008

Reviews

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Trunki: Family Travel Just Got More Exciting!

As an adult shopping around for new luggage can be just as much of a splurge as it is a necessity—whether you enjoy getting organized with extra pockets and compartments or like to make a statement with something bold and stylish.  But as a kid, pretty much anything that’s not a toy is painfully dull and unimportant.  With that in mind you might be dreading shopping for new kid’s luggage just as much as they are.

Luckily Trunki Trendy Kid luggage is here to save the day.  With an assortment of bright colors and a fun 4-wheel design that lets them ride their case while you tug them along, your child will actually thank you for their new toy!  The cases are made from the same sturdy, lightweight material used in adult luggage so they’re not only easy for your child to ride, but to tote themselves.  The design includes stabilizers in the front and back to keep your toddler from toppling over, and they’re fitted with rubber rim to keep those tiny fingers safe.  Trunki meets every need for both parents and kids as it’s easy to spot in a crowded airport, fun to use, and holds everything dear to your little one.

Hey, don’t take our word for it!  See what a world traveling mom has to say about her daughter’s favorite luggage at Once Upon a Trunki!

  by Jenni Chasteen, Marketing Assistant · September 3rd, 2008

Travel Gear

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