As if travelers aren’t confused enough, today US Airways announced that they will be raising the fee on the first checked bag to $20. They are giving customers the option to prepay the fees online at a $5 discount. $15 to check a bag…what a bargain! That’s just $15 more than it used to cost.
US Airways New Checked Bag Fees
by Brooke Dowd Sacco, Assistant Buyer & Blogger · April 28th, 2009
→ No CommentsTags: airline fees·fees·US Airways
What To Do If Airlines Damage Your Bag
When you pick up your baggage from the airlines, you are usually tired and grateful to be at your destination. Most people don’t look over their bags to make sure they’re OK. Then, when they go to unpack they find something missing or torn. Unfortunately the airlines loathe taking responsibility for what they do to your bags, even though we have all watched the handlers toss our bags around and wonder why they don’t all spill open on the tarmac.
The most important thing about putting in a claim for a damaged bag is to know the game before you need to know it. The airlines will spout policy to you, if you accept that you will get nowhere. Remember, you do have the right to say, “No, that is not acceptable.”
Know what to expect:
- All airlines expect that you file a claim while you are still at the airport (no matter what time of day or night it is).
- There is not always someone available to take your claim at the airport.
- Most airlines allow up to 24 hours to file a claim, but you often are required to come into the airport.
- International travelers usually have 7 days to file a claim.
- Know your airline’s policy! US Airways, for example only allows 4 hours to file a claim.
The “customer service” agent is not always helpful in these matters. With the financial state of the airlines these days their policies have gotten stricter. Therefore it can be [Read more →]
by Lisa Redinger, Assistant Manager Robinson Luggage · September 26th, 2008
→ 9 CommentsTags: airline damage·airlines·Airtran Airways·baggage claim·British Airways·Continental Airlines·customer service·Delta Airlines·luggage·Northwest Airlines·travel·travel tips·United Airlines·US Airways
Airline Fees Roundup
Seriously, has anyone (who doesn’t write professionally for a blog) tried to keep up with these airline fees? If you haven’t been paying attention (and even if you have) here’s some stuff you may have missed:
Latest Fees
- U.S. Airlines Now Charging As Much As $400 To Carry Surfboards
- JetBlue Charges $7 for Blanket/pillow Set
- US Airways Now Charging $2 For Non-Alcoholic Beverages
Avoiding Fees
- Four new airline fees — and how to avoid them
- How To Get It All In One Carry-On
- Packing Tips for One Bag Trips (Video)
Controversy?!
- Airlines’ rising fees confuse and anger their passengers
- Airline Fees - Paying By The Pound? (Video)
Share!
Photo by Allerina & Glen MacLarty
by Jenni Chasteen, Marketing Assistant · August 22nd, 2008
→ No CommentsTags: airline fees·carry-on·JetBlue·packing·polls·roundup·US Airways
US Airways Now Charging $2 For Non-Alcoholic Beverages
As if US Airways wasn’t charging enough in other airline fees, now they are charging $2 for ALL non-alcoholic beverages. As of now, they are one of the very few airlines charging for non-alcoholic drinks. Now that drinks are no longer complimentary, what are people going to do? I personally would just purchase my drink from a vendor once I’m inside the airport terminal rather than pay $2 for a small can of soda or a bottle of water that I will finish in 5 minutes. I mean really, what’s next? Are they going to start charging for seatbelts and oxygen?
picture by daquella manera
by Dana Walsh, Director of Marketing & Recruiting · August 6th, 2008
→ 1 CommentTags: airline fees·travel·US Airways
Current Airline Fees
| This page should really be titled “The most comprehensive list of airline fees you’ll ever find online” but that’s kind of a mouthful! Below you will find a complete airline fee chart with the latest baggage fees, weight and size restrictions and carry-on sizes, food and beverage fees and more from major airlines such as US Airways, American Airlines, Northwest Airlines, Southwest Airlines, United Airlines, Continental Airlines, Delta Airlines and Air Tran Airlines. The list also includes miscellaneous fees such as airline pet fees and unaccompanied minor fees, and ticket change fees. But be sure to check the websites for the most current up-to-date information regarding these fees.
Last updated: 9/15/2008 (Frequent Flier fees section added!) Baggage Fees
*Check with airline for details.
Weight/Size Limits & Fees
(Size measured in Linear Inches L+W+H)
*Check with airline for details.
Food & Beverages
*Check with airline for details.
Reservation, Check-in & Ticket Change
*Check with airline for details.
Other Fees
*Check with airline for details. |
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Frequent Flier Miles
|
| Airline | Processing | Quick Ticketing | Reissue | Misc. |
| US Airways | $25 domestic $50 other regions*** |
$50 online $75 at Reservations |
$150-$250*** | N/A* |
| American Airlines | $20 ($5 online) |
20-7 days: $50
6-2 days: $100 |
$150 | N/A* |
| Northwest Airlines | $45 (Free Online) |
3-10 days: $50+) | $50+ | Fuel: $25-$100 |
| Southwest Airlines | See Airline* | N/A* | N/A* | 9/11 security:$10** |
| United Airlines | See Airline* | N/A* | N/A* | 9/11 security:$10** |
| Continental Airlines | Free (21 days prior) | 3-20 days: $75 | $150 | N/A* |
| Delta Airlines | Free (21 days prior) | 20-8 days: $75 4-7 days: $100 3 days: $150 |
$100 | 9/11 security: $10**
Fuel: $25-$50 |
| Air Tran Airlines | See Airline* | N/A* | N/A* | N/A* |
| Spirit Airlines | See Airline* | Must book 7 days prior | $70 | 9/11 security: $10** |
*Check with airline for details.
**Required by law (not all airlines list this fee).
***Applies to transatlantic/transpacific flights
If you have any questions or know if any additional fees—let us know!
by Jenni Chasteen, Marketing Assistant · July 10th, 2008
→ 15 CommentsTags: Air Tran Airlines·American Airlines·Continental Airlines·Delta Airlines·Northwest Airlines·Southwest Airlines·United Airlines·US Airways













